Future of Hotels Is
Run by Lance
AI voice agent that handles guest communication and orchestrates operations across your hotel.
MEET LANCE
Lance handles every guest interaction across all channels
Lance runs your hotel operations through natural conversation. It answers guest calls and messages in real-time, navigates your existing systems, and executes complex workflows from reservations to service requests without human handoffs.
Inbound guest requests
Lance answers calls and messages, understands what guests need, and takes action immediately. No queues, no transfers, no waiting.
Legacy system integration
It navigates your existing hotel systems, property management software, and reservation platforms as if it were your staff, making changes that stick.
Real task completion
From booking restaurants to modifying reservations and coordinating services, Lance executes actual work. It doesn't just log requests and stop.
LANCE OWNS THE OUTCOME
Lance owns the outcome
CONTAINMENT RATE
SUCCESSFUL RESOLUTION RATE
SUCCESSFUL RESOLUTION RATE BASED ON INDEPENDENT TESTING CONDUCTED BY LANCE CUSTOMERS.
TOP CUSTOMER SAID
"Lance operates in a completely different league. It now handles the majority of guest interactions and successfully completes a large share of requests end-to-end, including the complex, cross-system ones."
TECHNOLOGY
Built for real hotel operations
INTEGRATIONS
Works with your existing hotel stack
Lance connects to the systems your hotel already uses. From property management platforms to legacy back office software.
KEY FEATURES
Set up in under an hour
Integrates into your current PMS and CRM
Follows your existing assignment rules, automations, and reporting
Connects different people
TESTIMONIALS
Real Results
"Lance operates in a completely different league. It now handles the majority of guest interactions and successfully completes a large share of requests end-to-end, including the complex, cross-system ones."
"Lance reduced our front desk call volume by over 30%, while still handling more guest requests than our team could manage manually."
Marcus Rodriguez
VP Customer Success, B2B
"We're recovering revenue we used to miss, from restaurant bookings to reservation changes, because Lance follows every request through."
Marcus Rodriguez
VP Customer Success, B2B
Experience the future of hotel operations
See how Lance runs your hotel with AI-powered voice communication and seamless automation. Book a demo with our team today.