Hotels, made effortless
Collaborative AI for exceptional hotels
Today's leading hotel owners trust Lance to run smarter operations, empower every employee, and deliver exceptional guest experiences.
Run smarter, serve better.
AI agents streamline the operational workload across your hotel, helping your team deliver faster, more personalized service.
Agent Builder Build custom AI agents tailored to your hotel's operational needs.
Voice Agent Answer every call, manage reservations, and assist guests 24/7.
AI Housekeeping Coordinate room turnovers, assign tasks, help you run properties efficiently.
AI Labor Schedule Optimize staffing automatically based on demand, occupancy, and priorities.
“We’ve gone from refreshing select rooms to refreshing every room, every night. Our cleanliness scores have climbed, while we save labor hours at the same time.”
Rob Rain
CEO, OTO Development
50+ hotels
Trusted by leading hotels
running every shift on Lance
“Hotels have operated the same way for decades. Lance changed that.”
Reggie Kumar, Area General Manager, Marriott
Travellers’ Choice
“Fewer missed calls, faster room turns, and a front desk that finally has time for guests.”
Beal House, Fort Walton Beach, Tapestry Collection by Hilton
100 keys
“Guest calls, room requests, and FAQs — handled automatically, around the clock, without adding staff.”
Hyatt Centric Mountain View, Hotel Operations
167 keys
“Lance pays for itself. It’s the clearest ROI decision I’ve made as an owner.”
Rupesh Patel, Owner, Holiday Inn Express & Suites Modesto
95 rooms
Privacy and Security at Every Layer
Protect guest data, hotel systems, and AI workflows with enterprise-grade security.
Learn MoreSOC 2 Type I
Independently audited against the AICPA SOC 2 Security criteria to ensure your data is protected with industry-standard security and access controls.
GDPR
Built to support GDPR compliance for groups operating across borders, with clear data subject rights and documented international transfers.
PCI DSS
PCI DSS compliant (self-attested) under SAQ A — a self-assessment, not a third-party certification.
Aligned with ISO 27001
Follows ISO 27001 practices for managing and protecting sensitive information — alignment, not a certification.